Terms of Service

1. Introduction

These Terms of Service govern your use of this website and any services provided by Amirah Farag. By using this website or hiring me, you agree to these terms.

2. Services Provided

I offer freelance marketing services, including (but not limited to):

  • CRM strategy and execution

  • Content creation

  • Customer marketing strategy

3. Client Responsibilities

Clients must:

  • Provide clear and accurate project briefs

  • Respond in a timely manner

  • Approve work or provide feedback within agreed timeframes

Delays in client communication may affect project timelines.

4. Pricing & Payment

  • Quotes are valid for 30 days

  • A deposit may be required before work begins

  • Payment terms: 14 days from invoice

  • Late payments may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998

5. Cancellations & Refunds

If you cancel after work has started:

  • A partial refund may be offered based on work completed

  • Deposits are generally non-refundable

6. Intellectual Property

  • All work remains my property until full payment is received

  • Upon payment, you receive a licence to use the work for agreed purposes

  • Reuse or resale of deliverables outside agreed scope is not permitted without prior written permission

7. Limitation of Liability

To the fullest extent permitted by law, I am not liable for:

  • Any indirect, incidental, or consequential damages

  • Losses arising from use of this website or services

8. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be handled by UK courts.